Client story:
A convincing postal mailed solicitation in a mailbox.
“…your domain name needs registration!”
Logged on to the site indicated on the printed sheet, and registered domain name. Mission accomplished, effectively switching domain name hosting providers, at a greater cost.
It never occurred that they switched providers until they ran into a problem and until they logged into their existing domain name provider months down the road and the domain name was not there.
Where did it go? Do a search. Found out it’s hosted elsewhere. Then search for the true host. The recover login credentials. Eventually switched out and back.
+++++++++++++++
In other words:
- Respond to domain name registration solicitations in the mail at your own risk.
- Make sure your domain name is “locked”. Log into your account at your domain name provider to verify
- Enable “2FA” in your logins
- Keep passwords complicated – use a password encryption tool such as SplashID
- Lock your domain name(s)
- Encrypt your operating systems
- Use a firewall
- Create system with live and/or easy & fast recovery
- Perform reliable and redundant data backups
- Backup your email
- Backup your sites
Don’t say we didn’t inform you.